Command is a role and not a rank. Our programme prepares operational, tactical and strategic commanders for the realities of the role — making defensible decisions under pressure, directing a response across agencies, and owning the outcome. Built around your own procedures and command structures, and tested against realistic scenarios, they develop commanders who can lead with competence and confidence when the incident is live and the clock is running. Who it's for Incident commanders and their deputies working at operational, tactical and strategic levels, and those preparing to step into command roles — particularly across Category 1 and Category 2 responder organisations. What it covers Achieving command, control, and coordination (C3); establishing an operational rhythm; building and sharing situational awareness; making defensible decisions; and applying the JESIP principles that safeguard all responders whilst minimising the impact of an incident on people, infrastructure, environment and economy. Format For a maximum of 16 learners, delivered at the command level you need — a single tier or a mixed cohort — and extendable with a scenario-based exercise built around your own procedures. Validation 7.0 CPD hours - The CPD Certification Service and ILM Recognised.

When the incident is over, the log remains — and it will be read by people who weren't in the room. We train loggists to capture decisions, actions, and rationale accurately, contemporaneously, and in a form that stands up to scrutiny at debrief, audit, and inquiry. Practical, hands-on, and grounded in real records from real incidents, our loggist training turns what's often an afterthought into one of your strongest assurances. Who it's for Loggists and log keepers supporting incident commanders — and anyone responsible for maintaining records during an emergency, from control rooms to coordinating groups. What it covers The loggist's role within the Civil Contingencies Act framework; capturing decisions, actions, and rationale with accurate timestamps; maintaining a clean audit trail; the good-practice disciplines that make a log defensible — factual entries, proper corrections, ruling through unused space; and learning how logs are used at the post-incident review, investigation or inquiry. Format For a maximum of 16 learners, practical and well structured — working with realistic records and live logging exercises rather than theory alone. Validation 7.0 CPD hours - The CPD Certification Service.

Every incident and exercise is a source of learning — but only if the debrief is done well. Don't settle for "what went well, what didn't, and what would you do differently" — a formula that produces polite answers but no real learning. We train teams to run structured debriefs that delve into what actually happened, why that was the case and what changes are needed as a result — robust, constructive, and focused on turning findings into action. Good debriefing is how organisations stop repeating mistakes and turn the lessons identified into lessons learned. Who it's for Multi-agency leads, commanders at every level, LRF members, and exercise designers — across the emergency services, NHS and local authorities, among others. For anyone who plays a part in running or organising debriefs as a member of a debrief team — and for those who may step into that role in the future. What it covers The doctrinal and legal framework for debriefing, including the Civil Contingencies Act, Emergency Response and Recovery guidance, JESIP joint doctrine and the Joint Decision Model; planning a debrief and setting terms of reference; facilitation skills, questioning technique, and managing emotion in the room; and producing a debrief report and recommendations matrix that respects retention and disclosure requirements — so lessons identified become lessons learned. Format For a maximum of 16 learners, working in syndicates on practical facilitation exercises — planning, running and reporting a debrief, not just talking about one. Validation 7.0 CPD hours - The CPD Certification Service.